Karla Thorpe Archives - Mental Health Commission of Canada https://mentalhealthcommission.ca/post-author/karla-thorpe/ Thu, 25 Sep 2025 08:30:00 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://mentalhealthcommission.ca/wp-content/uploads/2026/09/mhcc-logo.png Karla Thorpe Archives - Mental Health Commission of Canada https://mentalhealthcommission.ca/post-author/karla-thorpe/ 32 32 Beyond Survival: Addressing the Mental Health Crisis Among the World’s Displaced https://mentalhealthcommission.ca/catalyst/beyond-survival-addressing-the-mental-health-crisis-among-the-worlds-displaced/ https://mentalhealthcommission.ca/catalyst/beyond-survival-addressing-the-mental-health-crisis-among-the-worlds-displaced/#respond Thu, 25 Sep 2025 08:30:00 +0000 https://dev-mhcc.pantheonsite.io/?p=91567 The statistics are staggering, but they represent real human lives: 117 million people worldwide have been forcibly displaced from their homes due to war, famine, and other horrific conditions. To put this in perspective, that’s four times the number displaced during the Second World War. At this year’s International Association for Suicide Prevention conference, experts...

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The statistics are staggering, but they represent real human lives: 117 million people worldwide have been forcibly displaced from their homes due to war, famine, and other horrific conditions. To put this in perspective, that’s four times the number displaced during the Second World War. At this year’s International Association for Suicide Prevention conference, experts gathered to address a critical question: How do we support the mental health of those who have lost everything?

The Scale of the Crisis

The numbers tell only part of the story. Two-thirds of asylum seekers find refuge not in wealthy nations like Canada, but in low and middle-income countries that often lack the resources to meet their overwhelming needs. These displaced populations face a perfect storm of challenges: shrinking settlement options, limited support services, and a desperate shortage of culturally appropriate care.

For many refugees, the trauma doesn’t end when they reach safety. Prolonged exposure to violence, separation from loved ones, and the uncertainty of displacement create conditions where suicidal thoughts and behaviours become tragically common. Yet we lack comprehensive data on suicide within displacement camps, partly because refugees often fear that reporting mental health struggles could jeopardize their immigration prospects or those of their families.

Understanding Complex Needs

The mental health challenges facing refugees extend far beyond clinical symptoms. Families torn apart by circumstance may find themselves scattered across different camps or even different countries. The trauma manifests differently across demographics and cultures, requiring nuanced responses rather than one-size-fits-all solutions.

Men often struggle most with feelings of powerlessness, finding healing through employment opportunities that restore their sense of purpose and ability to provide for their families. Women face distinct vulnerabilities, including protection from violence while trying to create stability and hope for their children. Children, who make up approximately 40% of all refugees, grapple with profound losses: family members, security, and often their childhood itself.

It bears repeating what should be obvious but sometimes gets lost in clinical discussions: even the most sophisticated mental health interventions fail without access to basic necessities like food, water, and medicine.

Despite overwhelming challenges, the conference revealed inspiring examples of both systematic programs and grassroots innovations making real differences in refugees’ lives.

Structured Interventions

Throughout the conference, we heard about promising practices being implemented systematically across different countries and innovative, grassroots initiatives being spontaneously enacted to respond to specific local needs. The World Health Organization’s “Problem Management Plus” program trains refugee volunteers to deliver brief cognitive behavioural therapy interventions, creating a sustainable model that builds community capacity while addressing immediate needs.

Similarly, the “Contact and Safety Planning” (CASP) program offers a cost-effective approach: screening to identify those at highest suicide risk, then working directly with these individuals to develop personalized safety plans.

Community-Led Solutions

The most enheartening stories emerged from refugees themselves. Across displacement sites, people are organizing healing and listening circles for those sharing common experiences or challenges. Religious leaders, teachers, and sports coaches are stepping up to support overstretched health professionals. Women are training other women in low-intensity interventions to help those who cannot access care, conducting check-ins via WhatsApp, and providing peer support through text messages.

These organic solutions represent more than resourcefulness; they embody a fundamental truth that conference speakers repeatedly emphasized: refugees are resilient, understand their own needs, and possess valuable insights about healing and recovery.

Redefining Support

A central theme emerged throughout the discussions: supporting refugee mental health requires a power shift from traditional top-down service delivery. Effective interventions must be co-designed with refugee populations, ensuring cultural relevance and community buy-in. Many of the most impactful programs are also surprisingly low-cost, challenging assumptions about resource-intensive treatment models.

But perhaps the most important insight that stuck with me concerns our fundamental approach. After experiencing profound inhumanity throughout their journeys, refugees encounter a critical moment when receiving support: our response can either compound their dehumanization or offer compassion, care, and genuine connection. In a world that has shown them cruelty, our interactions become opportunities to demonstrate that humanity still exists.

Lessons for Canada

How can Canada apply these international insights to strengthen our own refugee support systems?

Stability as Foundation: Following tremendous upheaval and uncertainty, refugees need predictability. Offering permanent status rather than temporary measures provides crucial emotional stability during recovery.

Eliminating Barriers: We must address inequitable access to services, including waiting periods for health coverage that leave vulnerable populations without essential care during critical adjustment periods.

Shifting Public Narrative: Public education campaigns should help Canadians understand the global humanitarian crisis and reframe refugees not as burdens, but as resilient individuals deserving of support and capable of tremendous contributions to our communities.

A Call for Compassion

The refugee mental health crisis demands more than policy responses; it requires a fundamental commitment to recognizing the humanity in every displaced person. As we’ve learned from innovative programs worldwide, the most effective interventions often spring from refugees themselves, given proper support and respect for their expertise about their own experiences.

Globally, we can and must do better. The question isn’t whether we have the resources to support 117 million displaced people; it’s whether we have the collective will to demonstrate that compassion and human dignity remain powerful forces in our world.

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Free Suicide Prevention Training for Health-care Providers: Gain a Lifetime of Confidence in Just Three Hours https://mentalhealthcommission.ca/catalyst/free-suicide-prevention-training-for-health-care-providers/ https://mentalhealthcommission.ca/catalyst/free-suicide-prevention-training-for-health-care-providers/#respond Wed, 10 Sep 2025 08:28:00 +0000 https://commissionsantementale.ca/?p=89597 Today in Canada, thirteen people will die by suicide. At least six of those people—nearly half—will have seen their family doctor in the four weeks prior to their death. Nearly 45 per cent of people who died by suicide saw their primary care provider in the four weeks before their death. -Talking About Suicide, Lesson...

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Today in Canada, thirteen people will die by suicide.

At least six of those people—nearly half—will have seen their family doctor in the four weeks prior to their death.

Nearly 45 per cent of people who died by suicide saw their primary care provider in the four weeks before their death.

-Talking About Suicide, Lesson 13: Your Role in Changing Suicidal Behaviours

For older adults, this number rises to almost 60 per cent.

The impact of a death by suicide ripples outward, like a rock tossed in a pond. I know this from over a decade of working alongside partners and lived experts in the suicide prevention space. Family, friends, and colleagues are left behind with broken hearts and unanswered questions.

As we mark World Suicide Prevention Day, we have the power to change this narrative.

That’s why the Mental Health Commission of Canada (MHCC) has teamed up with CHA Learning, the professional development division of HealthCareCAN. Together, we’re equipping health-care providers with the confidence and skills to open the door on difficult—but potentially lifesaving—conversations.

In Ontario, the demand for adult mental health services surged by 47 per cent between 2021 and 2022, while the need for children and youth services spiked by 104 per cent.

Our updated training, now called Talking About Suicide: Empowering Healthcare Providers, Instilling Hope in Clients, is available for free as a self-directed online course.

We took essential feedback from our original offering and refreshed the training to better reflect the post-pandemic reality.

The result is an engaging, informative, and easy-to-digest course that elevates health-care providers’ unique skills and cements their position as trusted patient confidants.

“The impact of a death by suicide ripples outward, like a rock tossed in a pond. I know this from over a decade of working alongside partners and lived experts in the suicide prevention space. Family, friends, and colleagues are left behind with broken hearts and unanswered questions.”

The Talking About Suicide training is accredited by the College of Family Physicians of Canada and the Canadian Nurses Association; however, it’s designed to be helpful to all health-care providers and allied health professionals.

A Course Designed for the Real-World

In our post-pandemic reality, health-care providers are stretched thinner than ever.

That’s why we’ve challenged ourselves to make this training even more accessible and immediately applicable than the original. For example, participants will wrap up their learning by applying their newly minted knowledge to two case studies. This practical, scenario-based context is yet another way we’ve responded to the need for relevant, hands-on experience.

With 6.5 million people in Canada lacking a family doctor, the front line of suicide prevention is expanding. We want to support everyone from physicians and pharmacists to registered nurses and physiotherapists. This includes those stepping into a role—like at a walk-in clinic—where trust has to be gained quickly.

What can Health-care Providers Expect to Learn?

Talking About Suicide is designed to walk participants through everything from understanding suicide and its complex causes to practical interventions and appropriate language to use. It will help practitioners:

  • Move beyond fear to have direct, confident conversations
  • Create a trusted connection, even when short on time
  • Identify and explore suicide risk factors and warning signs
  • Tailor responses to individual needs and circumstances
  • Collaborate on a safety plan with practical tools
  • Reduce stigma and promote hope and recovery

Talking about suicide won’t ‘put an idea in someone’s head.’ In fact, it often helps free them from feelings of isolation.

– Talking About Suicide, Lesson 12: Suicide Myths and Realities

We’ve heard from early participants that the training’s emphasis on “Asking Questions” is especially valuable, providing tried-and-true examples of how to phrase tough questions. (Directly, with empathy, and avoiding euphemisms are good places to start.)

Following the training, 96 per cent of the health-care providers we surveyed reported feeling confident about discussing suicide with their clients. Many specifically highlighted how valuable it was to learn practical ways to ask difficult questions and build rapport quickly—even in time-constrained settings.

Talking About Suicide also considers the well-being of providers. As one participant reflected, “The self-care reminders were exceptionally helpful, validating, and something to be mindful of as healthcare providers.”

Supporting patients experiencing suicidal ideation isn’t easy. But by taking the pulse on their own mental wellness and using effective self-care strategies, health-care providers will be better able to care for themselves and others.

Because you can’t pour from an empty cup.

Learning from Those Who’ve Lived It

One of the greatest strengths of Talking About Suicide is the “nothing about us without us” ethos.

The course features powerful testimonials from suicide attempt survivors like Megan, who shares her experience of discussing suicidal thoughts with her family physician. She explains that being linked up with a counsellor who could connect her with cultural practices was key to her recovery.

Likewise, Saadiye advises practitioners that survivors of a suicide attempt need to be reminded of their strengths.

These insightful “dos” are key to helping health-care providers unlock compassionate care and create safe, supportive spaces.

The MHCC and CHA Learning are grateful to our Talking About Suicide Advisory Committee—made up of family doctors, registered nurses and nurse practitioners, suicide prevention experts, and crucially, people with lived and living experience.

 

Their guidance grounded this learning in real-world wisdom, helping ensure providers are equipped with the skills to meet the authentic needs of those experiencing thoughts of suicide, while being mindful of their own wellness.

An Investment Worth Making

Three hours. That’s all it takes.

On World Suicide Prevention Day, I urge health-care providers across Canada to make this small investment of time.

Three hours to learn from lived experience.

Three hours to change the narrative.

Three hours to build a lifetime of confidence.

The revised Talking About Suicide course is free, accredited, and accessible—built to meet rising demands within an overstressed system.

To take a page from the Centre for Suicide Prevention, “The vast majority of people who receive a caring intervention do not re-attempt. People considering suicide want an active listening ear more than anything else.”

Remember, you’ll never know what someone is thinking until you ask them.

And having the right words can make all the difference.

This training is part of MHCC’s broader commitment to “Changing the Narrative on Suicide”—this year’s World Suicide Prevention theme—and complements our community-based Roots of Hope initiative and other evidence-based suicide prevention strategies.

About the MHCC:

The Mental Health Commission of Canada (MHCC) is a national not-for-profit organization, committed to reducing stigma and improving access to quality mental health and substance use services across Canada. The MHCC collaborates with leading experts, nationally and internationally, including people with lived and living experience, to develop national standards and strategies, promote innovation, enhance mental health literacy, and advise and equip all levels of government to improve mental health outcomes for those living in Canada.

About CHA Learning and HealthCareCAN: 

CHA Learning is Canada’s only national, fully online learning provider serving all of healthcare and the professional development division of HealthCareCAN. For nearly 75 years, CHA Learning’s distance learning programs and courses have helped tens of thousands of health professionals from across Canada to be successful in their careers.

HealthCareCAN is the national voice of hospitals, health authorities, health research, and healthcare organizations across Canada. We foster informed and continuous, results-oriented discovery and innovation across the continuum of healthcare.

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Custom Care https://mentalhealthcommission.ca/catalyst/custom-care/ Tue, 22 Aug 2023 18:23:57 +0000 https://mentalhealthcommission.ca/?post_type=catalyst&p=64620 When one size does not fit all. A look at Waypoint’s approach to structured psychotherapy

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When one size does not fit all. A look at Waypoint’s approach to structured psychotherapy.

There’s a specialty mental health hospital on the shores of Georgian Bay in Penetanguishene doing especially innovative work these days. In addition to its 301 beds, the Waypoint Centre for Mental Health Care is home to Ontario’s only high-secure forensic mental health program for patients served by the mental health and justice systems. The range of services covers acute as well as longer-term psychiatric inpatient and outpatient services for the region. Of late, their delivery of the Ontario Structured Psychotherapy (OSP) Program is receiving recognition for its ability to have a major impact.

I was honoured to present the group, which includes Jessica Ariss, Waypoint’s program manager, and Jeannie Borg, director, of system innovation at the Waypoint Centre, with the 2023 Award of Excellence in Mental Health and Addictions Quality Improvement from the Canadian College of Health Leaders in June. I asked the team about their approach to improving mental health outcomes.

Transformative care
The OSP offers publicly funded treatment for individuals experiencing depression, anxiety, and anxiety-related conditions by providing access to short-term, evidence-based cognitive behavioural therapy (or CBT), a form of care that helps people examine how they make sense of what’s happening around them and how these perceptions affect the way they feel.

Waypoint delivers CBT via partnerships with more than 20 organizations, meaning that people can access care in their communities rather than having to travel to a central hub. Through this model, the therapy is offered at no cost to clients. While it’s a highly effective treatment that improves symptoms and reduces the likelihood of mental health concerns becoming critical, Waypoint is far from the only organization offering CBT.

So what makes its program different and award winning?

Mind the gap
Waypoint won the award for its tenacity in addressing gaps in care. They did so by working to enhance access to CBT for priority populations, including Indigenous, francophone, and 2SLGBTQI+ individuals, which increased referrals to its programs. In one instance, Waypoint used its communications channels to promote the services to priority communities online and track the path from clicks to referrals. This part of the project took a wrap-around approach that covered training, communication strategies, and service modifications. Those modifications were informed by advisory circles that included patients and others with lived and living experience from various communities.

Members of the OSP Program and the Indigenous Health Circle, who worked together to adapt and enhance services for Indigenous clients

Members of the OSP Program and the Indigenous Health Circle, who worked together to adapt and enhance services for Indigenous clients: (from left) Charity Fleming, David Thériault, Jessica Ariss, Germaine Elliott, Leah Lalonde, Melissa Petlichkov, and Melissa Moreau.

For Indigenous populations, the Waypoint team worked with the Indigenous Health Circle, B’Saanibamaadsiwin, and the Barrie Area Native Advisory Circle to develop clinical protocols and integrated care pathways for CBT services. These were based on client feedback, research evidence, and a training course (offered by Wilfrid Laurier University) called Sacred Circle CBT — Mikwendaagwad, an Anishinaabemowin/Ojibwe word for “It is remembered, it comes to mind.” The Indigenous service pathway — called Minookmii or “sacred tracks upon the earth” — uses an adapted intake assessment process conducted by an Indigenous clinician and services that include spiritual healers. These Indigenous health promotion practices ensure that the perspectives and needs of priority populations are central to Waypoint’s service development and evaluation processes.

Data and demeanour
The organization tracks those processes using a dashboard system that takes quantitative and qualitative measures into account. Qualitative feedback is incorporated into clinical reviews as part of a continuous improvement loop. But Waypoint never lets its commitment to dashboards and data inhibit the personal touch. It has mastered the balance between analytics and empathy, making sure that the human elements and the patterns add up to meaningful care.

For example, a clinician will meet with a client to determine the service that best fits their needs. Whether it’s a sweat, a smudge, connecting with an Elder, or another Indigenous approach to care — or something else like clinician-assisted bibliotherapy — it’s about meaningful, involved, and engaged care. As one participant put it: “Within the first few minutes of our meeting, the therapist I was paired with created a space that felt safe for sharing. Her kindness, knowledge, and warm demeanour encouraged me to speak more honestly and openly about my anxiety than I ever had before. She shared information, statistics, studies, anecdotal evidence, and examples that helped me to see my health anxiety from a different perspective — and also to make me feel less alone in my struggles.”

It’s these differences that make the program stand out, something that Heather Bullock, Waypoint’s vice-president of partnerships and chief strategy officer, sees as notable.

“The program runs close to its vision,” she points out. In other words, these elements are not nice-to-haves; rather, they are embedded processes. “There’s no gap between the vision and reality,” she says, citing their work with colleges, clinics, and different cultural environments. “We’ve managed to come together as communities and as different types of providers under a shared goal. We’re building something the way we want it to be built — and that’s something that aligns not with what we need in the future but with what we need today.”

Resource: Webinar – E-Mental Health and Indigenous Partnerships in Suicide Prevention. How Kids Help Phone uses e-mental health services to break down access barriers to inform its suicide prevention work.

Further reading: The Catalyst: Conversations on Mental Health article. CBT For You and For Me.

Author: , CHE, is vice-president of external affairs and development at the Mental Health Commission of Canada (MHCC)
Photo: (from left) Alain Doucet, CCHL president and CEO; Jessica Ariss; Karla Thorpe; Ed Mantler, MHCC senior vice-president and chief programs officer; and Brenda Rebman, CCHL board chair attend the CCHL awards ceremony.

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What Do Mullets Have to Do With Mental Health? https://mentalhealthcommission.ca/catalyst/what-do-mullets-have-to-do-with-mental-health/ Tue, 17 Jan 2023 16:41:26 +0000 https://mentalhealthcommission.ca/?post_type=catalyst&p=54144 Australia’s Black Dog Institute blends research and community spirit. A conversation on outreach, balance, and the art of “business in the front, party in the back.”

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Australia’s Black Dog Institute blends research and community spirit. A conversation on outreach, balance, and the art of “business in the front, party in the back.”

If you’re fortunate enough to visit Sydney in September, you might notice something odd: a whole lot of mullets.

That’s because each year, the Black Dog Institute (BDI) runs their Mullets for Mental Health campaign, where Australians are encouraged to grow their hair in the much-maligned style leading up to the fundraising period. Top earners — those whose business-in-the-front, party-in-the-back haircut brings in the most money — can also take home rewards — including the coveted mullet-wig hat.

The mullet offers an easy opening to raise awareness and funds for mental health research, much like Canada’s Movember moustache campaign does for men’s mental and physical health.

For Helen Christensen, who was BDI’s director for nearly a decade, campaigns like this are doubly beneficial. “We’ve built up a reputation within the community,” she said. “People are more likely to get involved because they know who we are, and our organization is more sustainable as a result.”

The Black Dog Institute — named for the way Winston Churchill once described his depression as “my black dog” — is Australia’s only medical research institute to investigate mental health across the lifespan. Before Christensen joined BDI in 2012, it was already doing innovative work, mainly studies on treatment-resistant depression while educating clinicians and other researchers about those findings, although it was relatively unknown outside the psychiatric community.

Using her background in population-based research, Christensen helped bring this work out of the hospitals and into the community. Those efforts included a strategic shift to internet-based, technology-driven, broader-scale community and longitudinal research. Rather than focusing on clinicians, BDI began offering education in schools and management training for workplaces.

While research is foundational to the “business” part of BDI’s work, their community events are now what drive it forward. That’s the “party in the back” part.

Community-based campaigns put the fun into fundraising while reminding Australians that no one is immune to mental illness. They are built around activities that encourage togetherness, like races, obstacle courses, and other ideas from community members.

Leading with lived experience
Yet BDI is equally committed to integrating the experiences of people with lived and living experience (PWLLE). Describing the growth of this area of expertise, Christensen explained that it started as an open call advisory group (much like the Hallway Group and Youth Council at the Mental Health Commission of Canada) but then evolved into a dedicated branch of the institute.

Black Dog Institute

Black Dog Institute

“We embraced lived experience early on but also recognized that it needed to be structured in terms of how that expertise was incorporated into the rest of the organizational activities,” she said. “It needed its own framework and processes, its own staff, its own network, and its own volunteers. Some of the framework is still emerging, but it’s the people with lived experience themselves who lead that process.”

Likewise, PWLLE among Australia’s Indigenous populations is integrated into the institute. Through their lived experience Indigenous centre, BDI helps with things like research and project management. But as Christensen emphasized, “doing this kind of work isn’t as simple as saying, ‘We want to do Indigenous mental health, let’s set it up.’”

“You’re the host for that organization or movement, you’re not the driver of it, and you’re not doing it for them,” she said. “If you’re lucky enough to be a respected organization that they trust and can fit their work with, then you can help — but first you have to be invited.” As this focused approach has evolved, Indigenous partners have become a cornerstone of the institute.

Prevention and progress
While Christensen stepped down as BDI’s director in 2021, she remains deeply committed to improving mental health — and saving lives — across Australia. She continues to challenge the status quo with a special emphasis on suicide prevention in her current positions as professor of mental health at the University of New South Wales and non-executive director on the BDI board.

Suicide prevention is nothing new for BDI, which offers a rich collection of research and resources in the field. But according to Christensen, a critical piece of the puzzle is still missing: data.

“It’s like trying to work blindfolded. There’s a lot of misinformation and catastrophizing in the absence of real data,” she said, adding that accurate statistics around self-harm and suicide attempts simply don’t exist.

In one example, Christensen relayed the story of a student who took an excess of pills in an attempted overdose. “She awoke in the morning and was physically OK, so she just got dressed and went to university like nothing had happened. That attempt wasn’t tracked anywhere. How often is this happening? We don’t know.”

To help close these data gaps, she believes in the value learning from other sectors. “Car dealerships have all kinds of data to improve business. Banking apps use metrics to see exactly which investments are paying off and which are not. Why can’t we have the same thing to improve the ‘business’ of suicide prevention?”

Leveraging digital tools
When COVID-19 forced people indoors, health care of all kinds shifted to virtual services, including mental health. Today, BDI continues to champion evidence-based digital mental health tools and resources and to investigate the effectiveness of apps. At the same time, Australians can request free counselling, peer support, and other telehealth services through the institute.

While the influx of digital health tools has made treatment options more accessible for many, as Christensen pointed out, it’s not a panacea. “The stand-alone services we can now offer virtually haven’t been integrated into our broader health system,” she explained. “Without an integrated health record that can report back to the care provider, there’s no way to confirm if people actually got better following treatment. That’s a major problem.”

For Christensen, this digital shift brings an unprecedented opportunity to overhaul what is often a disjointed system. “What I would like to see is integration — a model of care that includes digital health, and a technology platform that can deliver it. Only then will we see a true collaborative, patient-centred model of care.”

Despite current limitations in data and access to care, Christensen remains hopeful that digital tools and data collection have great potential, particularly for suicide prevention. “If we think about cancer and infectious disease, there’s been amazing changes over 40 years in how people are treated. Suicide prevention, on the other hand, is still a new field.”

“With better data to improve outcomes, more capacity to provide integrated care, and a focus on the social determinants of health, I believe we can really turn up the dial on mental health.”

Resources

Author: is vice-president of External Affairs and Development at the Mental Health Commission of Canada.

Karla is the VP of Programs and Priorities at the MHCC.

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