{"id":2478,"date":"2020-06-12T11:15:00","date_gmt":"2020-06-12T15:15:00","guid":{"rendered":"https:\/\/mentalhealthcommission.ca\/?post_type=resource&#038;p=2478"},"modified":"2025-07-24T14:28:59","modified_gmt":"2025-07-24T18:28:59","slug":"clients-and-providers-get-behind-stepped-care-2-0","status":"publish","type":"resource","link":"https:\/\/mentalhealthcommission.ca\/resource\/clients-and-providers-get-behind-stepped-care-2-0\/","title":{"rendered":"Clients and providers get behind Stepped Care 2.0"},"content":{"rendered":"\n<h5 class=\"wp-block-heading\" id=\"h-this-resource-was-published-in-2020-the-data-may-be-out-of-date\">This resource was published in 2020. The data may be out of date.<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">In 2017, Newfoundland and Labrador implemented a new Stepped Care 2.0 project at 15 mental health and addiction clinics and two primary care clinics across the province with the goal of improving access to services. The Stepped Care 2.0\u00a9 model, coined by Dr. Peter Cornish, contributed to a reduction in wait times by 68%, with some communities reporting no wait times.<br><br>The <strong>Newfoundland and Labrador Stepped Care 2.0 E-Mental Health Demonstration Project<\/strong> report presents a full account of the project\u2019s results and provides a foundation for implementing Stepped Care 2.0 in other jurisdictions across Canada. The project was implemented in partnership with the Mental Health Commission of Canada, Memorial University of Newfoundland, the Government of Newfoundland and Labrador, its four Regional Health Authorities, and the Consumers\u2019 Health Awareness Network of Newfoundland and Labrador.<br><br><strong>How Stepped Care 2.0 works<\/strong><br>Stepped Care 2.0 provides rapid, same day, flexible access to wellness and mental health resources that include e-mental health apps, online self-help services, and behavioural prescriptions. It\u2019s an evidence-based system that organizes care according to the least intensive and most effective options, so patients are given the greatest likelihood of improvement. Treatment intensity can either be \u201cstepped up\u201d or \u201cstepped down\u201d based on the level of patient distress or need.<br><br><strong>How it helps clients&nbsp;<\/strong><br>\u2022 67% rated the quality of e-mental health tools as \u201cgood\u201d or \u201cexcellent.\u201d<br>\u2022 79% reported that e-mental health tools met at least some of their needs.<br>\u2022 62% said the e-mental health programs helped them deal with their problems.<br>Before Stepped Care 2.0, \u201cit was like waiting to get access to a backhoe when all you need is a shovel.\u201d \u2014 Person with lived experience<br><br>How it helps health care providers&nbsp;<br>\u2022 the project gave them significantly more comfort and familiarity with e-mental health.<br>\u2022 they saw Stepped Care 2.0 as evidence-based and effective in helping their practices evolve.<br>\u2022 they reported much greater knowledge of the stages of change and self-efficacy to enact it.<br><br><strong><em>\u201cThe biggest difference with the walk-ins, single session, and e-mental health is that I have more time and flexibility. Clients come in or book a time with me when they want service [which] opens up my schedule.\u201d \u2014 Provider<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2017, Newfoundland and Labrador implemented a new Stepped Care 2.0 project at 15 mental health and addiction clinics and two primary care clinics across the province with the goal of improving access to services. The Stepped Care 2.0\u00a9 model, coined by Dr. Peter Cornish, contributed to a reduction in wait times by 68%, with some communities reporting no wait times.<\/p>\n","protected":false},"author":1,"featured_media":28854,"parent":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[199,808],"tags":[],"program":[],"program-area":[29,63,57],"audience":[123,124],"covid-hub-category":[],"health-canada":[835,838],"class_list":["post-2478","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-documents","category-public-resources","program-area-e-mental-health","program-area-health-care-providers","program-area-policy-research","audience-for-employers-and-employees","audience-policy-research","health-canada-frontline","health-canada-stigma"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Clients and providers get behind Stepped Care 2.0 - Mental Health Commission of Canada<\/title>\n<meta name=\"description\" content=\"In 2017, Newfoundland and Labrador implemented a new Stepped Care 2.0 project at 15 mental health and addiction clinics and two primary care clinics across the province with the goal of improving access to services. 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